• Locations
    • Northridge
    • North Hollywood New Location
  • Gallery
  • FAQ
  • Contact Us
  • Gift Certificates
  • Book Now

FAQ





Will other groups be joining us in the room?



All Games will now be private! Strangers will no longer be able to join your game.





What happens to my Groupom or Living Social if its near expiring?



You would need to book and play before the expiration date in order to use the promotional value. After the expiration date you will be charged full price and the paid value will go towards the balance due.





What if I need to cancel?



There are no refunds. You may re-schedule for another time slot.





Is there an age limit?



Yes age 10 and up, kids under 16 must be accompanied by an adult.





How do I make a reservation?



All reservations must be booked through our website.

We do not take credit card info over the phone.

We are appointment based ONLY, unless you call ahead of time to get an approved same day walk-in.





What happens if I’m late?



We ask all parties to arrive 15 minutes early to fill out waivers. If more than 5 minutes late you may be asked to wait until next available room.





Is it scary?



No. All of our escape rooms are adventure theme-based and kid-friendly. Fun for children, teens, adults and the whole family!





What is an escape room?



An escape room is a live adventure game in which players must use their wits and teamwork to find clues and decipher a series of puzzles in order to escape from the room and to complete a mission.







ENCHANTED ESCAPE ROOM



-8300 Tampa Ave. Northridge, CA 91324, [email protected]/+1 818 855-9951


-10600 Victory Blvd North Hollywood, CA 91606, [email protected]/+1 818-478-5043







Connect with us!